At Careful Hands, we understand that your fertility journey is deeply personal. Protecting your privacy and the confidentiality of your health information is our highest priority. We are committed to following Ontario’s Personal Health Information Protection Act (PHIPA).

1. What Information We Collect

To provide safe and effective nursing care, we collect information such as your medical history, current fertility protocols, medication schedules, and contact details. This information is collected directly from you.

2. How We Use Your Information

Your information is used strictly to:

• Provide in-home/Virtual nursing care and injection support.

• Coordinate care with your medical team (when authorized by you).

• Maintain professional nursing records as required by the College of Nurses of Ontario (CNO).

3. Protecting Your Data

We use secure, encrypted methods to store your health records and communicate with you. We do not sell or share your personal information with third-party marketers. Your data is only accessible to your designated nurse at Careful Hands.

4. Your Rights

You have the right to access your health records, request corrections, or withdraw your consent for us to use your information at any time (subject to legal or professional record-keeping requirements).

5. Contact Us

If you have any questions about how your privacy is managed, please contact us directly at carefulhandsivf@gmail.com.